diff --git a/pkg/chat/chat_api.go b/pkg/chat/chat_api.go
index 55dc742..62f3aa5 100644
--- a/pkg/chat/chat_api.go
+++ b/pkg/chat/chat_api.go
@@ -37,8 +37,10 @@ func MaybeDisconnectUser(user *models.User) (bool, error) {
 		},
 		{
 			If: user.IsShy(),
-			Message: because + "you had updated your nonshy profile to become too private. " +
-				"'Shy Accounts' are not permitted to remain in the chat room.",
+			Message: because + "you had updated your nonshy profile to become too private.<br><br>" +
+				"You may join the chat room after you have made your profile and (at least some) pictures " +
+				"viewable on 'public' so that you won't appear to be a blank, faceless profile to others on the chat room.<br><br>" +
+				"Please see the <a href=\"https://www.nonshy.com/faq#shy-faqs\">Shy Account FAQ</a> for more information.",
 		},
 		{
 			If:      user.Status == models.UserStatusDisabled,