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Admin Dashboard

Admin Guidelines NEW!

Respect the privacy of our users

  • We do not snoop on our users' Direct Messages unless they report a conversation for us to check out. The only way to access DMs is to impersonate a user, which can't be done in secret.
  • We treat the Certification Photos as sensitive information. Go there only when a certification photo is pending approval (red notification badges will guide the way). Do not download or leak these images; be respectful.

What we moderate

Admin users are only expected to help moderate the following areas of the site:

1. User profile photos

Every picture uploaded to a user's profile page can be seen by admin users. The admin gallery view can find all user photos, whether private or friends-only, whether opted-in for the Site Gallery or not.

Be careful not to "Like" or comment on a picture if the user marked it "Friends only" or "Private" and they wouldn't expect you to have been able to see it. "Like" and "Comment" buttons are hidden in the admin gallery view to reduce accidents but they are functional on the user's own gallery page.

2. The Forums

Keep up with the newest forum posts and generally make sure people aren't fighting or uploading inappropriate photos to one of the few photo boards.

3. Reported DMs only

If a user reports a Direct Message conversation they're having, a link to view that chat thread will be available from the report. This will impersonate the reporter and will be logged - see "Impersonating users," below.

DMs are text-based only, so users won't be sending any image attachments that need moderating and their privacy is to be respected. A user may report a problematic conversation for us to take a look at.


Impersonating users

From a user's profile page you can "impersonate," or log in as them. You should almost never need to do this, and only to diagnose a reported issue from their account or something like that.

You will need to write a reason for impersonating a user. The event is logged and will be e-mailed to the admin team along with your reason. The admin team is alerted any time an Impersonate action is performed.

Note: when you impersonate, their "Last logged in at" time is not updated by your actions. So if a user were last seen a month ago, they will still appear last seen a month ago. But other interactions you make as their account (e.g. marking notifications read, reading their unread DMs) will work and may be noticed.


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